Terms and Conditions

These Terms and Conditions apply to the purchase and use of Jewellery Products, including Necklaces, Bracelets, and Earrings, sold on Crystal Land. By accessing or purchasing from our website, you agree to the following terms.

1. Product Information

• Jewellery products are fashion or imitation jewellery unless clearly specified otherwise.
• Product images are for representation purposes only. Actual color, finish, size, or design may vary slightly due to lighting, photography, or screen resolution.
• Measurements and weights mentioned are approximate.

2. Material & Care

• Jewellery may be made from alloy, metal, beads, stones, plating, or mixed materials.
• To maintain quality, avoid contact with water, perfume, sweat, chemicals, and cosmetics.
• Improper use or handling may lead to fading, tarnishing, or breakage.

3. Skin Sensitivity Disclaimer

• Some individuals may experience skin sensitivity or allergic reactions depending on material.
• Discontinue use if irritation occurs.
• We are not responsible for any skin reactions caused by product materials.

4. Pricing & Availability

• All jewellery items are subject to availability.
• Prices may change without prior notice.
• We reserve the right to limit quantities or cancel orders due to stock issues or pricing errors.

5. Orders & Payments

• Order confirmation does not guarantee acceptance.
• Orders may be canceled in case of stock unavailability, quality concerns, or suspected fraudulent activity.
• Payments must be completed through authorized payment gateways only.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier services or unforeseen circumstances.
• We are not responsible for delays beyond our control.

7. Returns & Exchanges

• Returns or exchanges are accepted only as per our Return & Exchange Policy.
• Used, damaged, altered, or tampered jewellery is not eligible for return.
• Due to hygiene reasons, earrings may not be eligible for return once opened, unless damaged or incorrect.

8. Damage & Defects

• Manufacturing defects must be reported within the specified time after delivery with proper proof.
• Minor variations in design or finish are not considered defects.

9. Intellectual Property

• All designs, images, descriptions, and content displayed on the website are the intellectual property of Crystal Land.
• Unauthorized copying or commercial use is prohibited.

10. Limitation of Liability

• Our liability is limited to the purchase value of the jewellery item.
• We are not liable for indirect or consequential damages.

11. Governing Law

• These terms are governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of courts.

12. Changes to Terms

• We reserve the right to modify these Terms & Conditions at any time.
• Continued use of the website constitutes acceptance of the revised terms.